We’re careful about what we make, and we’re just as careful about how we handle your information.

WHAT WE COLLECT

When you place an order, we collect your name, email address, phone number, and delivery address. We also gather basic browsing data, pages visited, device type, to help us make the site better for you.

HOW WE USE IT

Your information is used to process and deliver your orders and keep you updated along the way. If you’ve opted in, we’ll occasionally share news and offers from Brown Factor. We don’t sell your data or share it with anyone outside of what’s needed to get your order to you.

PAYMENT INFORMATION

Payments are processed securely through our payment gateway. We never store your card or payment details on our servers.

COOKIES

We use cookies to make your browsing experience smoother. You can turn these off in your browser settings, though some parts of the site may not work as expected.

YOUR RIGHTS

You have the right to access, correct, or request deletion of your personal data at any time. Just write to us at info@brwnfactor.com and we’ll take care of it.

Questions?

We’re happy to help. Get in touch